Carmen Bowman is a consultant, trainer, author and owner of Edu-Catering: Catering Education for Compliance and Culture Change turning her former role of regulator into educator. Carmen was a Colorado state surveyor for nine years, a policy analyst with CMS Central Office where she taught the national Basic Surveyor Course. As a contractor to CMS, Carmen co-developed the original Artifacts of Culture Change measurement tool and now subsequent Artifacts 2.0, authored the background papers for and facilitated both Creating Home national symposiums. She has a Master's degree in Healthcare Systems, a Bachelor's in Social Work and German, is a Certified Eden Associate and Eden Mentor, Certified Validation Worker, Group Practitioner and Presenter. Carmen co-founded the Colorado Culture Change Coalition, and with Action Pact has authored eight culture change workbooks and has hosted the monthly web culture change talk show Conversations in Culture Change with Carmen over a decade. Carmen is Co-Editor of the international journal Activities, Adaptations and Aging: Purposeful and Dignified Living for Older Adults.