This video covers the quality assurance and performance improvement (QAPI) approach to quality improvement, including establishing a performance improvement program (PIP) team and the steps involved to solve problems that may arise with your telehealth care practices.  Utilizing the QAPI processes to address areas for improvement ensures that long-term services and supports organizations can meet their patient-centered care goals and improve access to care for patients/residents.

To learn more about the Utah Geriatric Workforce Enhancement Program, visit our website at utahgwep.org or follow us on social media on Facebook or Twitter.